Frequently Asked Questions
How do I send or receive money?
Tap the dollar icon in the app, enter the amount, choose Pay or Request, and follow the steps.
How can I cancel a payment?
If the payment is still pending, go to the activity tab and tap “Cancel.” Otherwise, contact support.
Why is my account locked?
This can happen for security reasons. Submit your information via the contact form below.
How do I get a refund?
Contact the recipient first. If needed, use the contact form below to open a support case.
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